Broadcast International has been a successful integrator of video-powered business solutions for over 20 years. BI provides content delivery/development solutions that enable appropriate client audiences to receive communications and learning where and when it's needed.
Broadcast International serves businesses by providing video-powered communication and learning networks utilizing satellite and alternative technologies.
The people of Broadcast International are committed to providing exceptional service and performing with integrity, innovation and industry. We believe that helping our customers become more successful will enable our company to profitably grow, thereby creating greater opportunity for the growth, development and esteem of each individual.
At Broadcast International, customer service is not just a department, it's an attitude that permeates our entire company. We also believe, as indicated by our mission statement, that excellent customer service begins internally. The performance of our employees is directly affected by their satisfaction with the company and each other. Satisfied employees stay with the company longer and use their experience to serve customers better.
While few companies can match our years of experience, it's the quality and duration of our client relationships that really set us apart. The fact is, we rarely lose customers. In fact, we've only had one current customer put their network out to competitive bid - and we won that back. We are still providing services to the first customer we sold; they are currently on their fourth, 5-year contact extension. Following are some of the reasons why BI clients stay - and stay satisfied.